Privacy policy

PurrFeast ("we", "us") respects your privacy. This policy explains what we collect, why, and the choices you have. By using getpurrfeast.com you agree to this policy.

Information we collect

  • You give us: name, email, shipping/billing address, phone, and order details when you buy or contact us.
  • Automatically: device, browser, IP, pages viewed and how you use the site (via cookies and similar tech).
  • Payment: processed securely by our payment providers — we do not store full card numbers.

How we use it

  • To process, ship and support your order.
  • To send order updates and, with your consent, marketing emails (unsubscribe anytime).
  • To prevent fraud, secure the store, and meet legal obligations.
  • To improve our products, site and ads.

Who we share it with

We never sell your personal data. We share it only with service providers who help us run the store:

  • Shopify — store hosting & order processing
  • Payment providers (Shopify Payments, PayPal) — to take payment securely
  • Fulfilment & carriers — to pick, pack and deliver your order
  • Analytics & advertising (e.g. Meta, Google) — to measure and improve marketing; you can opt out of personalised ads

Cookies

We use cookies to keep your cart, remember preferences, measure traffic and support advertising. You can control cookies in your browser settings; some features may not work without them.

Your rights

Depending on where you live (incl. EU/UK GDPR and California CCPA), you may access, correct, delete or port your data, and opt out of marketing or targeted ads. To exercise any right, email hello@getpurrfeast.com and we'll respond promptly.

Data retention & security

We keep personal data only as long as needed for orders, support, legal and accounting purposes, then delete or anonymise it. We use industry-standard safeguards, though no method is 100% secure.

International transfers

Your data may be processed in countries other than yours (including the US and EU) under appropriate safeguards.

Children

Our store is not directed to children under 16 and we do not knowingly collect their data.

Changes

We may update this policy; the latest version always lives on this page.

Contact

Questions about your privacy or this policy? Email hello@getpurrfeast.com — we're real people and reply within 24 hours.